Privacy Policy

Effective Date: [Insert Date]

At Canott, we respect and protect your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

When you place an order, create an account, or browse our website, we may collect:

  • Name, email address, shipping and billing address

  • Payment details (processed securely by Stripe or PayPal – we do not store your card details)

  • IP address, browser type, and device information

  • Order history and account preferences

2. How We Use Your Data

We process your personal data for the following purposes:

  • To process and deliver your orders

  • To send order confirmations, invoices, and updates

  • To provide customer support and respond to inquiries

  • To improve our website, services, and user experience

  • To comply with legal and accounting obligations

We do not sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing

We process your data on the following legal grounds:

  • Contractual necessity – to fulfill your orders

  • Legal obligation – to comply with tax and accounting laws

  • Legitimate interest – to improve services and prevent fraud

  • Consent – for optional services like newsletters or marketing (only if you opt in)

4. Third-Party Services

We may share limited data with trusted service providers, such as:

  • Payment processors (Stripe, PayPal)

  • Logistics and shipping providers (only your delivery details)

  • Analytics or marketing tools (only if you consent to non-essential cookies)

These partners process your data only to the extent necessary to provide their services.

5. Cookies

Our website uses cookies to:

  • Ensure essential functionality (shopping cart, login sessions)

  • Analyze website traffic (only with your consent)

  • Personalize your shopping experience (only with your consent)

You can manage or disable cookies in your browser settings. For more details, see our Cookie Policy.

6. Data Retention

We store your personal data only as long as necessary:

  • Order and billing information – retained for up to [X years] to comply with tax laws

  • Account data – kept until you request deletion

  • Marketing data – kept until you withdraw your consent

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing in certain cases

  • Withdraw consent (for marketing or non-essential cookies)

  • File a complaint with your local data protection authority

To exercise your rights, contact us at info@canott.com.

8. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Canott
Email: info@canott.com